Frequently Asked Questions: Joey’s Junk Removal in Greater Vancouver

Joey’s Junk Removal is your all-in-one solution for fast, affordable, and responsible junk removal, recycling, and hauling services.

• Comprehensive Service: We handle everything from single item pickups to full household clear-outs.

• Serving the Entire Region: We serve homes, construction sites, or businesses., and more across the Greater Vancouver Region.

• Commitment to the Environment: We are dedicated to efficient, hassle-free solutions with a strong focus on responsible recycling.

We safely and efficiently remove virtually all unwanted items from your property.

Next Step: You can view our comprehensive What We Take list. For inquiries about hazardous materials, please contact 604-RECYCLE.

We are committed to diverting waste from landfills through our industry-leading recycling program.

• High Recycling Rate: We maintain an average recycling rate of around 90% for all materials.

• Re-Use Focus: Items are either reused through local charitable partnerships or recycled through commercial accounts with private recyclers.

• Eco-Friendly Hauling: By choosing Joey’s, you are choosing an environmentally responsible partner for your clean-out needs.

Yes, absolutely. We prioritize safety, professionalism, and compliance to protect our clients and our team.

• Licensed & Bonded: All team members and trucks are fully licensed and bonded. We hold a City of Vancouver inter-municipal business license.

• Full Insurance Coverage: Our operations are backed by over $11 Million in commercial liability coverage.

• Accredited: We are covered by WorkSafeBC and are a BBB accredited business with an A+ rating.

We operate from 8 AM to 6 PM, seven days a week. For safety reasons, we do not offer pickups in the evenings. However, you can reach us at joey@joeysjunk.ca or 778.881.5865. anytime, 24/7.

We are available for Booking & Support 24/7 at 778.881.5865, book online, or email joey@joeysjunk.ca. Our Pickup Appointments generally run from 8:00 AM to 6:00 PM, seven days a week. Please note that pickup hours are subject to seasonal changes and truck availability*, and for safety reasons, we do not offer evening pickups.

*Pickup hours are dependent on seasonal factors and current truck scheduling availability. Please call or book online for the most accurate and up-to-date service times.

Booking is fast and easy. We offer flexible scheduling, including same-day service where possible.

• Schedule Now: Call or text Joey’s Junk Removal at 778.881.5865, book online, or email joey@joeysjunk.ca.

• Advance Notice: We recommend at least 24 hours notice to secure your preferred time, though we aim for same-day service.

• Day-of Coordination: Our team will call you approximately 30 minutes before your scheduled 2-hour appointment window to confirm arrival and ensure smooth coordination.

Yes, we can handle the removal without you present, provided the items are accessible.

1. Free Estimate: We provide a free estimate over the phone based on your description.

2. Removal: Upon your approval of the estimate, we will remove the items.

3. Payment: We call you once the job is complete for payment via credit card or e-Transfer, and your receipt is sent immediately via email or text.

Our fair and professional pricing is determined based on the volume—the space your junk occupies in our truck.

• This volume-based model ensures you only pay for the service you need, regardless of the weight (in most cases).

• Get a Clear Quote: Detailed pricing information, including minimum charges, is available here.

For your convenience, we accept all major payment methods:

• Cash

• Cheque

• All Major Credit Cards (Visa, MasterCard, Amex)

• Interac e-Transfer

• Cryptocurrency (Please inquire about accepted coins when booking!)

Our standard dump trucks measure 12x8x5 feet, offering a significant 18 cubic yards of space.

Benefits to You:

• Massive Capacity: Our trucks can haul over 2 tonnes of material and carry roughly four times the load of a standard pickup truck.

• Cost Savings: This large capacity means we can handle more jobs efficiently, allowing us to pass on significant savings to you compared to companies that use smaller vehicles or trailers.