Faq

Frequently Asked Questions

Below you’ll find answers to some of the most frequently asked questions at Brivona. We are constantly adding most asked question to this page so if you have a question and don’t see your answer, don’t hesitate to email us at joey@joeysjunk.ca

Joey’s Junk Removal is your affordable full-service junk removal, recycling and moving company. We remove, haul and dispose of junk from homes, construction sites, businesses, and more. From single items to an entire household of junk, no job is too big or too small. We are the premier garbage removal service provider in the Greater Vancouver Region.

We remove everything that you don’t want lying around in your home, construction site and business. Have a look here to see what we take.

We don’t accept liquids, food waste, drywall, or hazardous material. If you have questions about a hazardous material please contact 1-800-Recycle.

Everything we collect is disposed of responsibly and diverted from landfills. We partner with local charities and have commercial accounts with private recyclers to make sure that almost everything is reused or recycled. Our recycling rate is around 90% of all material.

All team-members and trucks are 100% licensed and bonded. We carry a City of Vancouver inter-municipal business license. We are covered by WorkSafeBC and have over $11M commercial liability coverage. We are also BBB accredited business with an A+ rating.

We operate 8 AM – 8 PM. 7 days a week. We do not pickup in the evenings due to safety reasons. You can contact us 24/7 at joey@joeysjunk.ca or 778.881.5865.

Please call/text Joey’s Junk Removal at 778.881.5865 or book online. You can also email joey@joeysjunk.ca

We strive to offer same-day service but appreciate at least 24 hours notice so we can better manage our trucks on the road. Our team will call 15 to 30 minutes before your scheduled 2-hour appointment window. The window allows us to deal with any unforeseen circumstances.

It’s best to meet us on-site; however, we know that making arrangements aren’t always easy. In many cases, if all of the material is accessible, our staff will call you with an up-front free estimate before beginning the job. If you are satisfied with everything, we’ll remove the items and call you for payment via credit card or e-Transfer once the job is finished and email/text you the receipt.

We accept cash, cheque, all major credit cards, Interac e-Transfer.

All loads are charged by volume according to the amount of space your junk takes up in our trucks, guaranteeing fair professional service for any size job. You can view our detailed pricing here.

Our dump trucks are 12 feet long, 8 feet wide and 5 feet tall, measuring 18 cubic yards of space. In terms of a regular pickup truck, our truck could fit around 4 loads and can haul up to 3 tonnes of material per load. The huge capacity of our trucks helps pass the savings on to you.