Frequently Asked Questions

Below you’ll find answers to some of the most frequently asked questions at Joey’s Junk Removal. If you have a question and don’t see your answer, don’t hesitate to email us at joey@joeysjunk.ca

Joey’s Junk Removal is your all-in-one solution for affordable junk removal, recycling, and moving services. We handle everything from single items to entire households, serving homes, construction sites, businesses, and more across the Greater Vancouver Region. As the premier garbage removal service in the area, we’re committed to efficient, hassle-free solutions for all your junk removal needs.

We handle the removal of all unwanted items from your home, construction site, or business. Take a look at  what we take.

Please note, we do not accept liquids, food waste, drywall, or hazardous materials. For inquiries about hazardous materials, please contact 604-RECYCLE.

We ensure responsible disposal of all collected items, striving to divert them from landfills. Through partnerships with local charities and commercial accounts with private recyclers, nearly all items are either reused or recycled. Our recycling rate averages around 90% for all materials.

All team members and trucks are fully licensed and bonded. We hold a City of Vancouver inter-municipal business license and are covered by WorkSafeBC. Our operations are backed by over $11M in commercial liability coverage. Additionally, we are a BBB accredited business with an A+ rating.

We operate from 8 AM to 6 PM, seven days a week. For safety reasons, we do not offer pickups in the evenings. However, you can reach us at joey@joeysjunk.ca or 778.881.5865. anytime, 24/7.

To book an appointment, please call or text Joey’s Junk Removal at 778.881.5865, book online, or email joey@joeysjunk.ca. While we aim to provide same-day service, we appreciate at least 24 hours notice to better manage our trucks on the road. Our team will call approximately 30 minutes before your scheduled 2-hour appointment window to ensure smooth coordination and address any unforeseen circumstances.

We prefer meeting onsite, but understand it’s not always possible. If all materials are accessible, we’ll provide a free estimate over the phone. Upon your approval, we’ll remove the items and call you for payment via credit card or e-Transfer once the job is done, sending the receipt via email or text.

We accept cash, cheque, all major credit cards, and Interac e-Transfer.

We determine pricing based on volume, reflecting the space your junk occupies in our trucks. This ensures fair and professional service for jobs of any size. Detailed pricing information is available here.

Our dump trucks measure 12x8x5 feet, offering 18 cubic yards of space. Comparable to a standard pickup truck, ours can carry about 4 loads and haul over 2 tonnes of material per load, allowing us to pass on savings to you.

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