Privacy Policy
Effective Date: 18 July 2019
Your privacy is important to Joey’s Junk Removal. This Privacy Policy outlines our approach to respecting your privacy regarding any information we may collect from you across our website, https://www.joeysjunk.ca, and other sites we own and operate.
1. Information Collection and Use
We only ask for personal information when we genuinely need it to provide a service to you, such as providing an estimate or booking a junk removal appointment.
-
Method: We collect it by fair and lawful means, with your knowledge and consent.
-
Purpose: We clearly let you know why we’re collecting the information and how it will be used (e.g., to contact you, process payment, or schedule service).
-
Voluntary Disclosure: You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
2. Data Retention and Security
Data Retention
We only retain collected information for as long as necessary to provide you with your requested service and to comply with legal obligations.
Data Security
We protect the data we store within commercially acceptable means to prevent:
-
Loss and theft.
-
Unauthorised access, disclosure, copying, use, or modification.
3. Disclosure to Third Parties
We do not share any personally identifying information publicly or with third-parties, except in the following limited circumstances:
-
When required to by law (e.g., in response to a court order or legal process).
-
To provide the service you requested (e.g., sharing a name and address with a subcontractor if necessary to complete the job, though you would typically be informed of this).
4. Cookies and Tracking Data (Standard Addition)
Our website may use “cookies” and similar tracking technology to enhance your experience and analyze website traffic. Cookies are small data files stored on your device that help us understand user trends. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, please be aware that some parts of our website may not function properly if you refuse cookies.
5. Links to External Sites
Our website may link to external sites that are not operated by us (e.g., social media or third-party scheduling tools). Please be aware that:
-
We have no control over the content and practices of these external sites.
-
We cannot accept responsibility or liability for their respective privacy policies.
6. Your Acceptance of This Policy
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.
7. Contacting Us
If you have any questions about how we handle user data and personal information, feel free to contact us:
Joey’s Junk Removal
joey@joeysjunk.ca